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managing-dormant-users.md 2.9 KB

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title redirect_from intro versions type topics
Managing dormant users [/enterprise/admin/articles/dormant-users/ /enterprise/admin/articles/viewing-dormant-users/ /enterprise/admin/articles/determining-whether-a-user-account-is-dormant/ /enterprise/admin/user-management/managing-dormant-users /admin/user-management/managing-dormant-users] A user account is considered to be dormant if it has not been active for at least a month.{% if enterpriseServerVersions contains currentVersion %} You may choose to suspend dormant users to free up user licenses.{% endif %} [{enterprise-server *} {github-ae *}] how_to [Accounts Enterprise Licensing]

"Activity" includes, but is not limited to:

  • Signing in to {% data variables.product.product_name %}.
  • Commenting on issues and pull requests.
  • Creating, deleting, watching, and starring repositories.
  • Pushing commits.{% if currentVersion ver_gt "enterprise-server@2.21" or currentVersion == "github-ae@latest" %}
  • Accessing resources by using a personal access token or SSH key.{% endif %}

Viewing dormant users

You can view a list of all dormant users who have not been suspended and who are not site administrators.

{% data reusables.enterprise_site_admin_settings.access-settings %} 3. In the left sidebar, click Dormant users. Dormant users tab{% if enterpriseServerVersions contains currentVersion %} 4. To suspend all the dormant users in this list, at the top of the page, click Suspend all. Suspend all button{% endif %}

Determining whether a user account is dormant

{% data reusables.enterprise_site_admin_settings.access-settings %} {% data reusables.enterprise_site_admin_settings.search-user %} {% data reusables.enterprise_site_admin_settings.click-user %} 5. In the User info section, a red dot with the word "Dormant" indicates the user account is dormant, and a green dot with the word "Active" indicates the user account is active. Dormant user account Active user account

Configuring the dormancy threshold

{% data reusables.enterprise_site_admin_settings.dormancy-threshold %}

{% data reusables.enterprise-accounts.access-enterprise %} {% if currentVersion ver_gt "enterprise-server@2.21" or currentVersion == "github-ae@latest" %} {% data reusables.enterprise-accounts.policies-tab %} {% else %} {% data reusables.enterprise-accounts.settings-tab %} {% endif %} {% data reusables.enterprise-accounts.options-tab %} 4. Under "Dormancy threshold", use the drop-down menu, and click the desired dormancy threshold. The Dormancy threshold drop-down menu

Tip!

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